Welcome to 1z bet. This FAQ This page is designed to help you quickly resolve any issue on your own. Whether you're a new member or a seasoned bettor, you'll find useful information here. Browse the questions organized by category below, or type a keyword into the search box above to find what you need.
1z bet has always believed in full transparency. That's why 1z bet FAQ Nothing on this page is hidden — rules, limits, and processes are all explained in plain language. If you can't find the answer you're looking for, contact our support team directly.
on the registration page Enter your mobile number or email, set a strong password, and fill in your date of birth. Once you verify the OTP, your account will be active. The whole process takes just 2–3 minutes.
On the login page Click the "Forgot Password?" link. Enter your registered mobile number or email and a reset link or OTP will be sent to you. Use the code to set a new password. The whole process is done in under 5 minutes.
No. Under 1z bet's rules, each person may only hold one account. If multiple accounts are detected, all of them will be permanently closed and balances may be forfeited.
Log in and go to Profile Settings, then select the "KYC Verification" option. Upload photos of the front and back of your National ID (NID) or passport. Verification is usually completed within 24–48 hours. Large withdrawals may be restricted without KYC.
If you can't log in, first check whether your account is locked. A temporary lock usually clears within 15–30 minutes. If it appears to be permanently suspended, contact support and have your registered mobile number and NID details ready.
1z bet supports bKash, Nagad, Rocket, Upay, and bank transfer in Bangladesh. Mobile banking options are the fastest — deposits and withdrawals typically complete within 15 minutes.
Minimum deposit is ৳200 and minimum withdrawal is ৳500. Daily withdrawal limit is up to ৳2,00,000. Higher limits apply to KYC-verified accounts. Details
Financial Transactions on that page.
Withdrawals to bKash and Nagad typically complete within 15–30 minutes. Bank transfers may take 1–3 business days. Requests made after midnight will be processed the following morning.
First, collect your payment slip or transaction ID. Your balance normally updates within 10 minutes. If it still hasn't appeared after that,
Financial Transactions Contact live chat on the page with your transaction ID. Issues are resolved within 30 minutes.
1z bet does not charge any transaction fees. However, your mobile banking provider (such as bKash or Nagad) may apply their own service charges, which are deducted directly from your mobile banking account.
Bet on cricket, football, kabaddi, tennis, basketball, volleyball, and 20+ other sports. Live Betting lets you place bets while the match is in progress. View all sports
Sports on that page.
The minimum bet is ৳10 and the maximum varies by event and market. For major matches, the maximum bet is typically up to ৳1,00,000.
Match Odds Full limits for each event can be found on that page.
Once confirmed, bets generally cannot be cancelled. However, if the Cash Out feature is available, you can withdraw part or all of your stake before the match ends. Cash Out option
Betting on that page.
If a match is cancelled or abandoned, all related bets are automatically refunded. The amount is usually returned to your balance within 24 hours. You can
Financial Transactions You can track this refund on the page.
New members receive a 100% welcome bonus on their first deposit. There's also a chance to earn free bets right after registration. Full bonus terms and list
Rewards on that page.
Most bonuses carry a 5x to 10x wagering requirement. This means if you receive a ৳1,000 bonus, you'll need to wager between ৳5,000 and ৳10,000 before withdrawing. The specific terms for each bonus
Rewards Is clearly stated on the page.
Yes, most bonuses are valid for 7–30 days. Any unused bonus is automatically cancelled once it expires. Start using your bonus as soon as you receive it and always keep track of the expiry date
Rewards Check on the page.
Log in and find your personal referral code in your profile. When a friend or acquaintance uses that code to
Register registers and makes their first deposit, you will receive a referral bonus. Full terms and conditions
Rewards on that page.
Download Go to the page and download the app via the Android APK or iOS link. Even if it's not on the Google Play Store, downloading directly from our official site is the safest option.
To install a third-party APK on Android, you need to allow "Install from unknown sources". Go to Settings > Security > Unknown Sources and turn it on. You can turn it off again after installation. Detailed guide
Download Is on the page.
No. When you log in with the same account, your balance, bonuses, and betting history are identical across the app and website. Everything stays synchronized in real time.
Yes. 1z bet uses SSL encryption to keep all data secure. Your personal and financial information is never shared with third parties. To learn more,
Privacy Policy Visit the page.
Log in, go to Profile Settings, and find the 2FA option under the "Security" tab. You can activate 2FA using an OTP sent to your mobile number or via an authenticator app. Enabling it significantly strengthens your account security.
Change your password immediately and log out of all devices. Then notify support so recent transactions can be reviewed. Always stay alert if you receive a login notification from an unfamiliar device.
In Profile Settings, go to "Responsible Gambling" to set daily or weekly deposit limits, betting limits, or self-exclusion. More details
Responsible Gambling on that page.
Didn't find the answer you were looking for? Our support team is available 24/7, every day of the week. Log In Start a live chat or reach us by email.
Betting at 1z bet is more than just hoping to win — it's a safe, transparent, and enjoyable experience. We want you to stay in control at all times. That's why this 1z bet FAQ This page is updated regularly. Use the search box or click a category tab to quickly find answers to any new questions.
Keep in mind — 1z betNo one under 18 may open an account or place bets on 1z bet. Betting is for entertainment — please avoid problem gambling. If you need help, Responsible Gambling Follow the guidelines on the page.